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FINANCIAL MARKET COURSES

Credit Risk Management – Credit Culture

This course describes in detail how a bank’s credit culture drives behavior. It looks at both appropriate and inappropriate staff behaviors as well as a number of common risk culture failures. Some examples of high-profile events where weak risk cultures were a root cause are discussed. Finally, the course also outlines many of the difficulties and challenges in creating and sustaining a strong credit culture.

  • OBJECTIVES

    On completion of this course, you will be able to:

    Explain how a bank’s credit culture – strong or weak – drives staff behavior

    Describe the key issues surrounding the creation and maintenance of a strong credit culture

  • COURSE OUTLINE

    Topic 1:Culture & Behavior

    What is Credit Culture?

    Culture Drives Behavior

    o Relationship Manager Scenario

    Drivers of Behavior

    o Cultural Influences

    o Strategy & Rewards

    o Behavior of Peers & Line Management

    Appropriate Behaviors

    Inappropriate Behaviors

    Common Risk Culture Failings

    Risk Culture Failings: Some Real-Life Examples

    Topic 2: Regulatory Stakeholders

    Creating & Sustaining a Strong Credit Culture

    Improving the Credit Culture: Challenges

    o Cultural Influences

    o Strategy & Rewards

    o Behavior of Peers & Line Management

    Creating the Right Environment: Challenges

    o Commitment to Consistent Financial Performance

    o Credit Risk Management Framework

    o People Management

    o Cultural Influences

    o Measuring Progress

    Creating the Right Environment: Challenges

  • PREREQUISITE KNOWLEDGE

  • ESTIMATED COMPLETED TIME

    60 Minutes

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